Everyday dental offices are faced with a common challenge - how do we take great care of our patients while managing the frustrations associated with eligibility, plan verification and setup, claim processing and follow up. These processes tend to stretch our teams resources. One of the greatest challenges is AR management – both insurance and patient accounts receivable.
Our process allows you and your team to focus on your patients…the most important part of your practice.
This case study from our client shows the results you can receive.
This client reached out to us because they were frustrated with the status of their accounts receivable and outstanding insurance claims. Additional concerns were that the staff was ineffective at understanding the insurance plans and benefits were not being calculated accurately leading to accounts with credits or balances due. Within 6 months of applying our proven techniques the practice showed significant improvement.
• Outstanding claims over 30 days were reduced from 75 to 8. No claims are older than 45 days.
• Reduced outstanding insurance revenue over 30 days from $75K to $3K
• Improved monthly collection ratio from 88% to 100% or more as old claims and old receivables were resolved.
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